A1. Online orders are processed through the Restimo platform at wi-taj.app.restimo.com.
A2. Orders are accepted daily from 11:30 AM to 9:00 PM. Hours may change on holidays – current availability is visible in the Restimo app.
A3. Available fulfillment methods:
- Delivery to the specified address within Warsaw (6 km radius from the Restaurant. Delivery cost is displayed in the Restimo app when placing an order).
- Personal pickup at Wi-Taj restaurant, Plac Konstytucji 4, Warsaw
A4. The estimated order fulfillment time is provided in the Restimo app after placing the order and depends on kitchen workload and delivery distance.
A5. Payment is made online when placing the order (credit card, BLIK, or other methods available in Restimo). The order is processed after payment confirmation.
A6. The menu available in Restimo may differ from the full restaurant menu due to seasonal ingredient availability or logistical constraints.
A7. Order cancellation or modification is possible until the dish preparation begins. Once the restaurant starts preparing the food, cancellation or modification is no longer possible. For questions or issues, please contact us by phone: +48 668 756 711.
A8. Complaints regarding the quality or completeness of the order should be reported immediately upon receipt to biuro@wi-taj.pl or by phone: +48 668 756 711. Please include the order number and a photo (if related to appearance or completeness) with your report.
A9. Allergen information is available upon request at +48 668 756 711.
